Refund Policy

Returns

Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

There will be a 5% error from visual experience of the product to the actual product due to technicalities like lighting in LCD and CMYK print schemas

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:
Gift cards
Downloadable software products
Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable)
Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 14 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 10 working days.
Refund of shipping and COD charges is not applicable .

Customers can cancel the order within 1 hour after placing the order.

Our products will be shipped within 3-4 working days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at admin@teefry.com.

Sale items (if applicable)
Only regular priced items may be refunded or exchanged, unfortunately sale items cannot be refunded or exchanged. Read product description for details before purchase.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at admin@teefry.com and send your item to: Teefry Online LLP, No.1 Rettai Malai Srinivasan Nagar, Thiruvottiyur, Chennai Tamil Nadu INDIA 600019.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping
To Self-ship your returns, You are requested to pack the items securely to prevent any loss or damage during transit. To return your product, you should mail your product to the address below:

Teefry Online LLP, No.1 Rettai Malai Srinivasan Nagar, Thiruvottiyur, Chennai Tamil Nadu INDIA 600019.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Note: Should write the Order id,Registered Mobile number and Email details on a paper and keep it in the parcel.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over ₹1000, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

For any further queries you can contact us at admin@teefry.com

 

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